How To Fix Device Not Supported Iphone 7

Practise you meet a popup saying, "This accessory may not exist supported" when you insert a charging cable, dongle, flash drive, two-gene authentication key, or other accessories into your iPhone or iPad's Lightning or USB-C port?

This tutorial tells yous why it happens and how to gear up the consequence.

This accessory may not be supported alert on iPhone

Why exercise you encounter the "This accessory may not be supported" alarm?

While y'all're recommended to use certified or reputable accessories, there are times when a cablevision or accessory that was working fine with your iPhone likewise shows one of the following errors when connected:

This accessory is not supported by this iPhone.
This accessory may non be supported.
Accessory Non Supported. This accessory is not supported by this device.
This cable or accessory is not certified and may not work reliably with this iPhone.
Cannot Utilise Accessory. Only i accessory can exist used at a fourth dimension.

You lot get no additional information on what to exercise next with these popups. All you lot meet is OK or Dismiss.

The above situations happen mainly due to the following reasons:

Temporary glitches in iOS.
The cable or accessory y'all were using was unknowingly stretched or pulled and has suffered internal damage.
The accessory has some visible impairment or is lacking.
The cable or thing you're trying to connect isn't Apple-certified (MFi-certified).
That specific accessory isn't supported past your iPhone or iPad.
In that location is dirt in your device's port.
You're using an outdated iOS or iPadOS version.

How to fix "This accessory may not be supported" problem on iPhone and iPad

Hither are 15 solutions to solve this issue successfully. Similar most readers, you shouldn't have to follow all. But in rare cases, y'all may take to, and it's helpful to have everything listed in ane place.

ane. Unplug and replug the accessory

Undoubtedly, you take tried this before coming to this commodity. But in case yous haven't, effort inserting the cable or accessory a few times. Make sure it fits snugly.

2. Enable USB Accessories from iPhone settings

In the last few years, I have seen the "Accessory may not be supported" alert multiple times when my iPhone is locked and I attempt to connect it to charge. I have never used a counterfeit cable. All my Lightning cables are ones provided in the iPhone box, purchased from Apple tree, and one is from Belkin, which is MFi-certified.

Initially, I couldn't understand why this oft happened. But later excavation through iOS settings, I was able to solve the issue.

Follow these steps if you run across "This accessory may not be supported" on your iPhone or iPad Lock Screen:

Open Settings and tap Face ID [or Touch on ID] & Passcode.
Scroll to the Allow Access When Locked department and enable the switch for USB Accessories.

Allow USB Accessories when iPhone is locked

Once you lot do this, you will almost certainly end seeing the "accompaniment isn't supported" alert.

three. Restart your iPhone

Often your iPhone or iPad will have some minor or major issues simply considering you haven't restarted it in a while. These can range from the keyboard not working properly to device not recognizing your charging cablevision and other accessories.

To prepare this, turn off your iPhone and turn it dorsum on. Later this, such minor inconveniences should exist gone.

4. Double bank check everything

Before moving to the other solutions, you must recheck everything. Brand sure the cablevision, adapter, or the device is continued correctly. While you're at it, look carefully for any visible damage.

5. Clean the connector and your iPhone's port

Your iPhone's Lightning port can accumulate significant amounts of grit and debris. This is a part of regular use and something yous can't avoid. Sometimes, even if this doesn't block charging with your regular cable, it may preclude accessories or other cables from charging your device.

To accost this, take a new dry out toothbrush or a non-metal soft pick and make clean your iPhone's charging port carefully. Take caution non to inflict any new damage to the port.

6. Unplug other accessories

Are you using a hub or a dongle and connecting more than one accessory to your iPhone or iPad? If yes, you lot might see an alarm like "Cannot Apply Accessory. Only one accessory tin can exist used at a time." It's self-explanatory. Please unplug all connected accessories and employ but one.

vii. Update your iPhone

Don't overlook this solution if you run across the "This accompaniment may non be supported by this iPhone" alert far too oftentimes. There could be a problems in the iOS version currently installed on your device, and the only way to fix this is by updating your iPhone from Settings > Full general > Software Update.

8. Is the accessory switched on?

When you connect a device like a photographic camera to your iPad, you lot may not meet annihilation useful on the screen until that external device is switched on.

9. Check using a dissimilar cablevision or accessory

This is an important step to ensure where the problem lies — in your iPhone or the accompaniment.

Borrow the accessory in question, like a charging cable from a family unit member or friend, and try using it with your iPhone. If information technology works, that means the trouble is in your cablevision/accessory, but your iPhone is fine! Big sigh of relief.

In case your iPhone doesn't work with different cables or accessories, that means the problem lies here. Follow the remaining solutions beneath earlier visiting an Apple Shop for repair.

10. Try using a proper charging adapter

Sometimes when you encounter the "This accompaniment is non supported by this iPhone" alert, the problem may not be with your iPhone or the cable merely with your charging adapter or the charging source.

In case you're using a power bank or direct outlet in a bus, train, aeroplane seat, etc., to accuse your iPhone, switch to a normal charging brick, and you should no longer see the error.

Related: The best USB chargers for iPhone

xi. Remove or supercede the dongle

Have you chained an accessory with a dongle plugged into your device'south port? If aye, check whether the problem is in the dongle. Also, information technology would assistance if you connect the accessory directly without the dongle (if possible).

12. Reset iPhone Settings

Sometimes your iPhone may not charge or connect to external devices because of conflicting settings. One reliable way of fixing this without whatever data loss is to reset all iPhone settings. Doing then changes all your settings to the default condition. After this, your charging cable or other accessories should work harmoniously with your iPhone.

Reset All Settings iPhone

Notation: Later resetting all settings, brand sure to allow USB Accessories when locked.

13. Employ DFU mode to erase your iPhone and ready information technology upwards again

Finally, if nothing helps, yous tin opt for erasing your iPhone using DFU manner and gear up it up over again. This is a significant step that will take about an hour to complete (including restoring a backup and setting everything the way y'all like). And so, make sure you practise this only when you take some time.

Here are the related tutorials to help:

How to create a full temporary iCloud backup of your iPhone or iPad even if yous don't have bachelor iCloud space
Create an iPhone backup on a reckoner or iCloud, and why it'due south important
How to Put Your iPhone in DFU Style

xiv. Get Apple-certified accessories or at least reputable ones

Even if a full iPhone erase didn't fix the issue, it'south time to throw away those inexpensive Alibaba cables and accessories and switch to ane by Apple. You lot can also go ahead with tertiary-party cables and accessories that are MFi-certified.

Must meet: How to make certain your iPhone accessory is actually Apple MFi Certified

fifteen. Expect for temporary workarounds

I sympathise if you lot didn't become ahead with a full iPhone erase. It's also understandable if you lot couldn't immediately get your hands-on with Apple or MFi certified cable and accessories.

Therefore, for the time existence, I have some workarounds for you lot:

Use Wireless charging: If you can't utilize a Lightning cable to accuse your iPhone every bit information technology says "Accessory may non be supported," then one option is to use wireless charging. Check out Wireless Chargers for iPhone on Amazon
Connect over Bluetooth: Suppose you lot aren't able to use wired CarPlay every bit your iPhone doesn't recognize your cable or the accessory. In this instance, you lot tin heed to songs in your automobile by connecting to it over Bluetooth.
Use other modes for file transfer: If you lot can't connect your camera or storage device to your iPad or iPhone, endeavor to transfer the media to your computer and then from there to your iPad or iPhone.
Utilise SMS or backup 2FA lawmaking: In case your iPhone isn't recognizing your two-factor authentication security fundamental, endeavour getting the code on your SMS or use a backup lawmaking you lot saved while setting up two-factor authentication.

sixteen. Chat with Apple Support and gear up an in-store repair

At last, if zero helps, and it's getting harder to live with workarounds, conversation with Apple Back up to fix a repair ticket at your nearby Apple tree Store.

Check out next:

My favorite accessories for the iPhone thirteen Pro Max
Video: fifty iPhone tips, tricks, and subconscious features
The best gimbals for iPhone (and why yous need one)